---
title: Why is my (test) data on the SyncForce Cloud (test) environment gone?
description: Every Monday morning (early in the morning), the data from the Cloud environment is overwritten with  a fresh copy and configuration of the Live environment.
---

[Skip to content](https://support.syncforce.com/knowledge/why-is-my-data-on-the-syncforce-cloud-environment-gone#main-content)

[![Syncforce\_logo\_tagline](https://support.syncforce.com/hs-fs/hubfs/Syncforce_logo_tagline.webp?width=480&height=72&name=Syncforce_logo_tagline.webp)](https://www.syncforce.com/)

Open main navigation

Close main navigation

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Home](https://support.syncforce.com/knowledge?hsLang=en)
2. [General setup](https://support.syncforce.com/knowledge/general-setup?hsLang=en)

# Why is my (test) data on the SyncForce Cloud (test) environment gone?

## Every Monday morning (early in the morning), the data from the Cloud environment is overwritten with  a fresh copy and configuration of the Live environment.

Every Monday morning (early in the morning), the data from the Cloud environment is overwritten with  a fresh copy and configuration of the Live environment. This ensures that you always have relatively recent data to work with.

If the need arises to keep working with the same data on the Cloud environment for a longer period than a week, the Monday morning restores can temporarily be put on hold. Ask your SyncForce Implementation Partner about this.

**NOTE:**

These periods should be as short as possible, as your SyncForce Implementation Partner also uses the environment for testing.

- [Industry & Regulatory Knowledge](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#main-content)

    - [Product Portfolio](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#product-portfolio)
    - [Packaging & PPWR](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#packaging-ppwr)
    - [EU Digital Product Passport - DPP](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#eu-digital-product-passport-dpp)
    - [GS1 & GDSN](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#gs1-gdsn)
    - [Food & Label Information](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#food-label-information)
    - [EPR & Sustainability Data](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#epr-sustainability-data)
    - [Product Identification & GTIN](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#product-identification-gtin)
    - [PIM & Data Architecture](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#pim-data-architecture)
- [Product Data Management](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#main-content)

    - [Packaging Data Management](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#packaging-data-management)
    - [Product data imports](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#product-data-imports)
    - [PDM setup and config](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#pdm-setup-and-config)
- [Digital Asset Management](https://support.syncforce.com/knowledge/digital-asset-management?hsLang=en#main-content)

    - [FileConvert](https://support.syncforce.com/knowledge/digital-asset-management?hsLang=en#fileconvert)
- [Project Portfolio Management](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#main-content)

    - [Team & Planning](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#team-planning)
    - [Proofing & Approval](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#proofing-approval)
    - [Budget & Spend Management](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#budget-spend-management)
    - [Resource Management](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#resource-management)
    - [To Do (task & actions)](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#to-do-task-actions)
    - [Project definition](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#project-definition)
- [Product Catalog](https://support.syncforce.com/knowledge/product-catalog?hsLang=en)
- [Media Library](https://support.syncforce.com/knowledge/media-library?hsLang=en)
- [Product Data Syndication](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#main-content)

    - [GS1-GDSN](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#gs1-gdsn)
    - [DataPorts](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#dataports)
    - [PS in Foodservice](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#ps-in-foodservice)
    - [REST API](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#rest-api)
- [Document Automation](https://support.syncforce.com/knowledge/document-automation?hsLang=en)
- [Exports & reports](https://support.syncforce.com/knowledge/exports-reports?hsLang=en)
- [Business Network Management](https://support.syncforce.com/knowledge/business-network-management?hsLang=en#main-content)

    - [Single Sign-On](https://support.syncforce.com/knowledge/business-network-management?hsLang=en#single-sign-on)
- [Services & Support](https://support.syncforce.com/knowledge/services-support?hsLang=en)
- [Partner Support](https://support.syncforce.com/knowledge/partner-support?hsLang=en)
- [General setup](https://support.syncforce.com/knowledge/general-setup?hsLang=en)
- [Campaign management](https://support.syncforce.com/knowledge/campaign-management?hsLang=en)
- [General](https://support.syncforce.com/knowledge/general?hsLang=en)

[![Chill listening crop-3](https://support.syncforce.com/hs-fs/hubfs/SyncForce_plus_1024-2.png?width=105&height=24&name=SyncForce_plus_1024-2.png "Chill listening crop-3")](https://www.syncforce.com/)

Copyright © 2026, SyncForce