---
title: What are the reasons a file cannot be converted via FileConvert?
description: This article lists the reasons why a file cannot be processed by the FileConvert.
---

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# What are the reasons a file cannot be converted via FileConvert?

Files which are processed via the FileConvert, in order to convert it to another file type, size, resolution etc, are checked if they can be processed. There are a few reasons why a file cannot be processed at all.

 

| **Reason** | **Applicable to** | **Error code** |
| --- | --- | --- |
| The source file is too small | Image files | 0001 |
| The file cannot be opened (is corrupt) | Image files, PDF, DOCX, XLSX | 0007 |
| The file is password protected | PDF, DOCX, XLSX | 0008 |

 

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