Ask your IT department to fix the 'VPN split tunneling' configuration.
When you get the error message 'The page cannot be displayed because an internal server error has occurred' in the 'Files' tab and 'Segmentation' tab of the Digital Asset Manager (DAM) on the SyncForce Cloud environment, this is most likely has to do with 'VPN split tunneling'.
Check out this article on what 'VPN split tunneling' means and how this can be solved by your IT department.
500 error
For the more technical people among you: when you open up the browser console, tab 'Network', you will see that when the error message 'The page cannot be displayed because an internal server error has occurred' is shown, a call returns with status '500'. This confirms that 'VPN split tunneling' is setup for your company / office location.