--- title: How to identify the IP addresses in use at our company? description: These IP addresses are needed to configure the SyncForce test (.cloud) environment for you. --- [Skip to content](https://support.syncforce.com/knowledge/how-to-identify-the-ip-addresses-in-use-at-our-company#main-content) [![Syncforce\_logo\_tagline](https://support.syncforce.com/hs-fs/hubfs/Syncforce_logo_tagline.webp?width=480&height=72&name=Syncforce_logo_tagline.webp)](https://www.syncforce.com/) Open main navigation Close main navigation Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://support.syncforce.com/knowledge?hsLang=en) 2. [General](https://support.syncforce.com/knowledge/general?hsLang=en) # How to identify the IP addresses in use at our company? ## These IP addresses are needed to configure the SyncForce test (.cloud) environment for you. To get access to the SyncForce test environment (.cloud) all the external IP addresses that will connect to the SyncForce platform and APIs will have to be whitelisted. This can be an office connection, VPN connection, proxy and/or security provider like zscaler. Only these will be whitelisted to get access. Private home connections from users that work remote are NOT whitelisted. ### Specific information when a user uses a VPN connection Users often work with a VPN connection when working from another location than the office location. This means that all Internet traffic is directed via 1 or a range of IP addresses. All these IP addresses (or ranges) then need to be whitelisted. The easiest way to get a list of IP addresses which are in use by your company and which need to be whitelisted, is to contact your IT department. If you do want to check yourself which IP address you're working on, connect to the VPN if needed and go to the site [https://whatismyipaddress.com/](https://whatismyipaddress.com/). ### VPN split tunneling VPN split tunneling divides your network traffic into two separate connections. Part of your online traffic goes through a VPN server's encrypted tunnel, keeping it protected. The rest of your traffic can access the Internet directly without going through the VPN tunnel. In case of a VPN split tunnel configuration your IT department needs to configure the VPN such that the IP range 178.211.151.0/24 is routed through the VPN connection. - [Industry & Regulatory Knowledge](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#main-content) - [Product Portfolio](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#product-portfolio) - [Packaging & PPWR](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#packaging-ppwr) - [EU Digital Product Passport - DPP](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#eu-digital-product-passport-dpp) - [GS1 & GDSN](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#gs1-gdsn) - [Food & Label Information](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#food-label-information) - [EPR & Sustainability Data](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#epr-sustainability-data) - [Product Identification & GTIN](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#product-identification-gtin) - [PIM & Data Architecture](https://support.syncforce.com/knowledge/industry-regulatory-knowledge?hsLang=en#pim-data-architecture) - [Product Data Management](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#main-content) - [Packaging Data Management](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#packaging-data-management) - [Product data imports](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#product-data-imports) - [PDM setup and config](https://support.syncforce.com/knowledge/product-data-management?hsLang=en#pdm-setup-and-config) - [Digital Asset Management](https://support.syncforce.com/knowledge/digital-asset-management?hsLang=en#main-content) - [FileConvert](https://support.syncforce.com/knowledge/digital-asset-management?hsLang=en#fileconvert) - [Project Portfolio Management](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#main-content) - [Team & Planning](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#team-planning) - [Proofing & Approval](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#proofing-approval) - [Budget & Spend Management](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#budget-spend-management) - [Resource Management](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#resource-management) - [To Do (task & actions)](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#to-do-task-actions) - [Project definition](https://support.syncforce.com/knowledge/project-portfolio-management?hsLang=en#project-definition) - [Product Catalog](https://support.syncforce.com/knowledge/product-catalog?hsLang=en) - [Media Library](https://support.syncforce.com/knowledge/media-library?hsLang=en) - [Product Data Syndication](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#main-content) - [GS1-GDSN](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#gs1-gdsn) - [DataPorts](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#dataports) - [PS in Foodservice](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#ps-in-foodservice) - [REST API](https://support.syncforce.com/knowledge/product-data-syndication?hsLang=en#rest-api) - [Document Automation](https://support.syncforce.com/knowledge/document-automation?hsLang=en) - [Exports & reports](https://support.syncforce.com/knowledge/exports-reports?hsLang=en) - [Business Network Management](https://support.syncforce.com/knowledge/business-network-management?hsLang=en#main-content) - [Single Sign-On](https://support.syncforce.com/knowledge/business-network-management?hsLang=en#single-sign-on) - [Services & Support](https://support.syncforce.com/knowledge/services-support?hsLang=en) - [Partner Support](https://support.syncforce.com/knowledge/partner-support?hsLang=en) - [General setup](https://support.syncforce.com/knowledge/general-setup?hsLang=en) - [Campaign management](https://support.syncforce.com/knowledge/campaign-management?hsLang=en) - [General](https://support.syncforce.com/knowledge/general?hsLang=en) [![Chill listening crop-3](https://support.syncforce.com/hs-fs/hubfs/SyncForce_plus_1024-2.png?width=105&height=24&name=SyncForce_plus_1024-2.png "Chill listening crop-3")](https://www.syncforce.com/) Copyright © 2026, SyncForce